Application Support and Maintenance
SPEC INDIA has proven experience in delivering quality off shore software application support to business solutions that run the business 365 x 24 x 7. We have maintained the preferred vendor status with Fortune 100 client year after year owing to our commitment to quality of service and our understanding of the criticality and urgency of business operations. The deliverables of the application support services contract are as below:
- Maintenance of existing code
- Solving day-to-day operational issues
- Version control of the application source code
- Development of add-ins to the application
- Periodic releases
- Documentation
- Performance enhancements
The three tier application maintenance services Corrective, Adaptive and Preventive Maintenance provided as a part of support helps us maintain a leading edge and results in overall reduction in Total Cost of Ownership (TCO) of application maintenance for our clients.
SPEC INDIA offers an end-to-end business solution to address the support & software maintenance services bug tracking and change management requirements of software organizations using its web based Helpdesk Tool. SPEC INDIA has deployed this tool successfully for multiple clients across the globe.
