“The task of the software development team is to engineer the illusion of simplicity”
– Grady Booch
The software is inevitable, whichsoever industry, geography, segment the business belongs to. One of the richest and fastest growing industry across the globe, the software industry has already lot invested in it – time, money, efforts and there is much more coming in yet. Adding a level further comes in Custom Software Solutions – building your solution, your way. It is an impeccable method to a lucrative client experience. With augmented processes, technical expertise, development tools all the way, developing customized software is becoming easier and recommendable.
But at the same time, there are certain factors that need to be ascertained prior to taking the decision of developing such a solution for your organization. It has its own set of challenges to face and corresponding solutions to succeed. Going beyond time and money schedules, failing to meet customer needs, improper testing environment and so on are some of the prime hurdles that could cause an impediment to the success of the custom software services.
5 Success Stories that Speak of Custom Software Solutions and Its Direct Impact on a Successful Business Run
Our customizable flagship Mobile Sales Force Automation (SFA) solution is based on mobilizing and automating the routine activities of the sales force, customer executives and the field representatives who are on the move. It is specifically designed and created with in-depth industry knowledge, to fit in customer needs, business flows and requirements to the optimum. Being a customizable solution, it offers attractive models to suit medium and large enterprises, augmenting performance, scalability, and robustness, to a large extent. The application has the best ability to be customized exactly as per the client’s requirements and workflow.
With a multi-faceted industry-specific approach, this custom-made solution can help reinvent your business model and accomplish sophisticated heights of performance, keeping in mind the specific challenges that come your way. Our eCRM solution showcases an amalgamated blend of features under each vital area – Sales, Service, Marketing & Satisfaction.
eSAM – Electronic Service and Maintenance is a tailor-made application to carry out field service and maintenance activities like service call assignments, service call logging, scheduled maintenance, call based servicing, site survey, equipment health data capture and collection, for in-premises installations and facilities, manufacturing units, large production setups, engineering industries, hospitals, hotels etc. It is of most use to the field maintenance staff and the field service engineering teams. Providing clients with valuable and competent service and maintenance as per defined Standard Operating Procedures (SOP) or as per companies’ standardized compliance is the USP of eSAM.
Adding immense value to the already existing Fleet ERP system, we developed an integrated Warehouse Management iPad App and is completely integrated with the Fleet ERP system, for a key player in the global shipping, transportation & logistics sector. The client was facing a problem with manual processes involved in data management in the back-office Fleet ERP. This was very time-consuming, involved a lot of efforts and was prone to human errors. The customized solution ensured online updating of the ERP system and higher customer satisfaction. We provided a very useful value-added feature in this app, called Performance Analytics which gives automated insights about app crashes, connectivity status, error logs, installs & uninstalls etc.
A customized design and development of a web-based CRM targeting system for marketing campaign management, for a German company that specializes in providing CRM solutions for eCommerce and Retail stores. There was a need to create a marketing automation/campaign management software based on an existing, standardized back-end (database + ETL), that the company had built. The new system helped companies to create & monitor customized campaigns and hence could map customer behavior patterns as well as design the marketing strategy accordingly.
These are a Must for A Successful Custom Software Solution Implementation
- Involve your Clients at Every Point
One of the most important aspects and somehow one of the most neglected ones is client involvement at each phase of the project. Right from the inception phase till the implementation, it is the customer who can surely verify if whatsoever requirements are being gathered, developed, coded, tested and implemented, are what they wanted or not. Hence, involving customers at each step is mandatory for the success of the custom software solution.
- Have Evidently Specified Requirements
If there are no set goals, what will you achieve? Hence, prior to starting off any custom software solution, it is necessary that there are well-defined goals and objectives lied down, involving each user that plays any kind of role in the project. It is needed that the goals of the organization match with the specifications of the solution, only then will it be possible to garner success while implementing this solution.
- Get Enough Management Support
If your leaders are with you, you win more than half the battle. Before plunging into such a big decision, make sure your top management is fully aware and convinced of what is being proposed, what is the outcome forecasted and the entire project schedule. This is really important so that there is complete support at all phases ensuring a successful run.
- Phase wise Project Milestones
Too much together may turn harmful to the project. Custom Software Development Company needs to be very particular while planning the execution of the project. It should be taken in logical bits and pieces, so that there are no confusion overstated requirements v/s software ones. This brings in the best of results, matching up to customer expectations.
- Project Execution Methodologies
The custom software service provider must be very sure of following the latest and trending project execution methodology so that results are guaranteed and optimistic. DevOps and Agile are two trending execution models that have taken the software globe by storm. Gone are the days of waterfall and iterative both.
As a leading Custom Software Development Company in India, our skilled software resources have been implementing consistent and sustained custom software solutions with a multilayered range of services, in vivid technologies that can give your organization the best of business efficiency and effectiveness. Our Custom Software Services have been successfully implemented across a wide range of enterprise clientele, all around the globe.
We, as IT partners with our clients, recommend an extremely competent, prepared & proficient resource pool, qualified by technology experts’ viz. Microsoft, Oracle, Pentaho, PMI. Our contemporary project management procedures, supple engagement models, infrastructure setup, well-defined security policies and knowledge management methods provide us an edge over the others. Supplementing resources with slightest lead time is our strength, with India being a hub for IT technical resource competency.