Mobile field staff has to constantly be connected with the real time information’s regarding the products to be sold into the market. Most of the time due to the limited access to the field force workers it becomes difficult and time consuming operation. If the data is easily available on field force workers handhelds the process becomes more faster. With the help of back end systems there is organizations made for business processes and analysis. Overall the enterprise mobile solution with the back end system plays magical role along with big value of time and money
When the field staff is provided with mobility tools it would surely reduce the turnaround time to the customers. There are is ultimate reduction in call process and also customer complaints are taken in consideration directly by the head of marketing departments as they are able to monitor the reports of each status of field staff in field.
Field force automation helps the sales staff to cut time in traveling from their routes and the UN-necessary paper work. This helps field staff to have quality time to serve their customers in better manner and save time as this gives them better opportunity to listen to their complaints and take more orders after satisfying them. It helps streamline their sales work as it is performed in the field, take up more calls and serve customer in better and faster manner. Field sales automation helps decrease buyers churn and augments in general fulfillment for improved revenue.