Airports can be complex places to navigate due to heavy traffic and number of passenger terminals
Usually, queue management is crucial at airports. Understanding the flow of passengers, managing of passenger terminals, and provision of check-in to security is generally complicated at the airport.
SPEC INDIA is known for its dedication towards building most-usable and innovative software products. To help airport authorities in the better management of people, SPEC INDIA built beacon app which can connect people, places, and things.
The passenger arrives at the airport, opens the mobile application and enters flight details
Beacon infrastructure in the airport and in passenger mobile app communicates with the cloud platform, delivering passenger’s actual location and offers the best route inside the airport
All the accessible locations and services will be presented to the passenger as an interactive map-based navigation interface
Our detailed and accurate research , analysis, and refinement leads to a comprehensive study that describes the requirements, functions, and roles in a transparent manner.
We have a team of creative design experts who are apt at producing sleek designs of the system components with modernized layouts.
Our programmers are well versed with latest programming languages, tools, and techniques to effectively interpret the analysis and design into code.
Quality is at the helm of our projects. We leave no stone unturned in ensuring superior excellence and assurance in all our solutions and services.
We have a well-defined, robust, and secure launch criteria that offers us a successful implementation clubbed with detailed testing, customer acceptance and satisfaction.
Benefits for passengers: Passengers walking into the airport can receive information on airline check-in counter numbers
Passengers can receive information such as boarding time and gate number etc.
It provides up-to-date and relevant information to passengers on their mobile devices such as directions to various locations including the gate, nearby restaurants, ATMs, restrooms etc.
With the use of Way-finding, airlines can provide proximity based flight information to passengers
It has the potential to reduce the number of missed or delayed flights
Vendors / Duty-Free Shopping provide offers/ coupons/promotions when passengers pass through the stores
Beacons can be used to trigger the ideal time to communicate to the passenger about the baggage
For instance, when passengers enter the baggage hall, the phone can display which carousel their bags will arrive on, and how long it will take before bags arrive.
Business Benefits for Airport Management
Real-time data on crowded areas: By adding Beacon infrastructures at the airport, you will be able to watch over the accurate and real-time information about a number of passengers in each area.
Time-related and Location-based Pricing: The cloud-based platform can record passenger’s time and location that includes details about specific airport services like business lounges, relaxation rooms, smoking areas and so on.
Up-selling, cross-selling, new revenue: By gathering information about customers’ interests, destinations, and behavior, the airport can take advantage of the commercial relationships and expand the business.
Infrastructure management: By tracking general movements of passengers across the airport, operators can clearly understand what their infrastructure needs.
Better Analysis: Analyzing data can lead to better layouts that provide better experiences for visitors. This means shorter wait times and well-organized facilities.
Passenger Management: Proximity-powered heat-mapping or data generation can clearly show the flow of passengers, chances of holdup and where management should make changes.