Business Goals
The client wanted a WMS and ERP integration so that they can accurately and timely get inventory visibility in all warehouses and in the freight in transit.
- Moreover, they also wanted to eliminate stock discrepancies between warehouse records and freight/ERP data.
- They wanted to enable faster decision-making, for which they were planning for Freight ERP integration with their WMS.
- At last, they were focusing on streamlining their day-to-day operations and wanted to reduce their operational cost and waste, which was happening due to poor inventory data.
Business Challenges
The freight/ERP system and the warehouse management system were running in silos. One version of inventory was perceived by warehouse personnel, another by freight logistics. The WMS and freight ERP did not have a seamless real-time synchronization.
Since updates were either batch-based or manual, inventory levels were usually not up to date. This resulted in constant stock-outs or excessive stock. Industry sources state that a considerable number of warehouses have yet to achieve a consistent visibility that results in inefficiencies.
The system did not provide a real-time status of inventory in transit (in transit, stakeholder) when inventory was in motion (transport/freight). This implied lost inventory across systems
The operations were slowed due to the manual reconciliations between systems, spreadsheets, manual updates, and interventions. The client required a high-scalability and automated setup
Technical Solution
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Unified integration architecture
An integration layer between the WMS and the Freight ERP systems was put in place. This involved APIs and an event streaming engine based on micro services. This layer was used to make sure that any movement of inventory in the Warehouse would automatically cause the ERP to update.
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Real-time inventory tracking
We added the real-time update functionality to the WMS: inbound, pick/pack/ship, and freight dispatch events were input into an active inventory dashboard. This enabled the statuses of physical inventory to be seen, as well as the statuses of transit and location to be seen in a single place. For real time inventory tracking we approached them for warehouse management ERP solution for which they agreed to go with.
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IoT & scanning enhancements
We have added RFID/barcode scanners connected to the WMS that would automatically record inventory events (put away, picking, shipping). Freight loads were also tagged to monitor transit-in-motion status and provide it back to the ERP.
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Dashboard & analytics
We built a dashboard for the client’s operations leadership: view live on-hand inventory, inventory in transit, status by warehouse or freight node, alerts when inventory mismatches occurred or when thresholds were reached.
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Process redesign & training
We collaborated with operations, freight/transport teams, and warehouse workers to redesign work processes. Real-time scanning was required, manual reconciliation was substituted with real-time warning, the personnel were trained on the new system and dashboard.
Project Glimpse
- Source: Global Insight Services (GIS)
Key Features
Inventory Sync Engine
Centralized Inventory Dashboard
Warehouse & Location Management
In-Transit Inventory Tracker
Barcode/RFID Integration
API Integration
Event & Notification
Role-Based Access Management
Analytics & Reporting
Exception Alert System
Shipment & Order Tracker
Stock Reconciliation
Audit Trail Manager
Mobile ERP App
Results
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01.
Inventory accuracy improvement
With WMS and freight ERP having real-time synchronisation, the client experienced a substantial decrease in inventory differences. Single source of truth reduced manual reconciliations significantly.
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02.
Faster decision-making & reduced stock-outs
Since inventory status (in Warehouse, in transit) is visible in real time, operations teams might be able to respond quickly to low-stock alerts or delays in transit. This resulted in reduced stockouts and higher levels of service.
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03.
Lower cost and improved efficiency
The cost of operations in terms of inventory counting and reconciliation was cut by automated data capture (RFID/barcode) and less manual work. There was improved control of space utilisation and stock levels (reduced overstock).
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04.
Enhanced visibility & stakeholder confidence
The dashboards now provide real-time inventory at the Warehouse and the freight route. This enhanced planning, forecasting, and confidence in the data among the stakeholders.
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05.
Scalable future-ready platform
The architecture is scalable: we can add new warehouses, new freight routes, new channels of inventory (e-commerce, omni-channel) without redesigning core sync infrastructure.