Business Goals
The concept was straightforward: ease the processes of cargo operations for the people on the ground. Teams required an expedited method of taking inventory, checking container details, and reporting problems at the location of work, not moving back to a desktop computer and using a cumbersome system to slow down their work. Meanwhile, the solution needed to be versatile in terms of freight types and locations, as well as accessible to global teams.
- Real-time capture of inventory at container yards and cargo handling points.
- Eliminate the use of desktops or large systems in tight warehouse and port spaces.
- Provide visibility to teams around container data, cargo quantity, and status.
- Report cargo shortages, damages or lost items correctly upon inspection.
- Have ocean and air freight operations under a single system.
- Multilingual support to ease global adoption.
Business Challenges
Laptops and large systems are not applicable in the warehouse yards, ports, and container zones. There was no feasible method of getting inventory information at the point of the container, and this resulted in delays and reliance on handwritten records.
The weight of the containers, dimensions, and lot information of the inventory were manually captured and then entered into systems. This procedure augmented the possibility of data inconsistency, blanketing records, and ineffectiveness.
The client had a problem with monitoring cargo reception, loading, and stock condition live. This rendered it challenging to track the progress of containers and address the operational change swiftly by the teams.
There was no formal mechanism for reporting received shortages or missing items during the devanning process when there were shortages in cargo quantities received or with missing items, and consequently, there was no effective traceability and speedy resolution of the issue.
Technical Solution
The solution that we came up with was aimed at making the work in warehouses and cargo simpler in the difficult conditions of ports and off-site. We had to make sure that we were mobile, real-time visible, and operationally accurate, as well as allowing easy cargo handling and inventory tracking throughout air and ocean freight operations. Here are a few things that we took care of.
-
iPad-Optimized Warehouse Management System
We built a mobile application that is highly tailored to use with iPad so that we can minimize the need to carry extra devices in the warehouse which is not possible in off locations. It is challenging to bring big devices or systems in the port location. Moreover, the app is specifically made to run on iPAD only.
-
Real-Time Inventory Capture at Container Level
The system allows the user to record the details of containers like weight, height, dimensions, and location in real time, thus having precise and current records of inventory.
-
End-to-End Cargo Tracking for Air and Ocean Freight
The solution gives full access to cargo receiving, loading, offloading, and warehouse inventory in both air and ocean freight business processes with specific modules.
-
Structured Cargo Devanning and Discrepancy Reporting
Our cargo devanning feature, which enables users to record shortages, missing ones, or discrepancies during receiving, enhances accountability and traceability.
Project Glimpse
Key Features
Cargo Receiving
Cargo Location
Cargo Documents
Container Loading
Warehouse Inventory
Cargo Dimension
Cargo Screening
AWB Label Printing
Cargo Transfer Manifest
Cargo Devanning
Spector Device Integration
iPad-Optimized Interface
Localization Support (Korean & future languages)
Results
-
01.
Faster On-Ground Operations
The teams in the warehouse do not have to stop working to input data in the future. Data is recorded during the real cargo handling process, which assists employees in the transportation of containers and shipments without any delays.
-
02.
Reduced Operational Rework
The client also saved a lot of time previously used to correct inconsistencies by having accessible and reliable data at the beginning, hence reducing a lot of follow-ups, corrections, and cross-checks among teams.
-
03.
Less Disrupted Coordination Between the Freight Types
Air/Ocean cargo teams are now able to go through a standard process, which minimizes confusion and enhances coordination, as well as makes new staff feel at ease with the day-to-day operations.
-
04.
Faster Cargo Problems Detection
Any deviations are highlighted when they arise, and as a result, the supervisor is able to take immediate action rather than investigating issues once the shipments are in motion.
-
05.
Scalable Multi-Language Support
The system is built to support multiple languages, making it ready for future global operations without additional system changes.