The project is for a client who has a popular and comprehensive platform for a simplified bike rental business through bike rental management software. The system handles everything from booking through to waivers, making it easy for teams to operate. They offer information on specific bikes to get a clear picture of which bikes are ready to go, ensuring easy management of bike shop inventory.
They were keen to design and develop a software solution that could help them in addressing the existing challenges reported by their customers in booking the bicycles, by providing a seamless experience to their customers. Their aim was to make bike rental easier for every one from anywhere.
They were finding it difficult to ensure a smooth booking process since their existing customer booking portal was built on very old technology and customers were facing issues while booking a bicycle. There were performance-related issues for which the client was wanting to develop a robust application that is high-performance for managing the user concurrency and enhancing client satisfaction.
We suggested a complete revamping of the existing customer portal with newer technologies and features so that a high-performance application could be implemented, and customers can easily book bikes with swiftness and efficiency.
The proposed customer booking portal was aimed at an easy and simplified bike booking process for customers in USA and UK. We had proposed to revamp their existing customer booking portal using ReactJS as the frontend technology, to garner high quality and enriched user interface.
Key Components of Software Solution
Since ReactJS is known for fast rendering of data, especially for high load applications, this application was built with perfect features needed for faster customer booking. We suggested following the agile methodology for the entire course of the project and it turned out to be highly beneficial and cost effective to the client.
Inventory fleet management
Point of Sale and Bike repair
Daily maintenance prep lists
Custom service points system
Online booking hours, booking buffers, channels, min/max rentals
Notifications and document handling, emails
The business gained the following benefits from our project solution
Easy, hassle-free and effective bike rental management
Insights in an interactive manner
Fast rendering of information
Cost-effective with an increased number of users
Faster decision-making with increased digitization inputs
Scalability, speed, and user-friendliness
Futuristic view of rental information
Boosted sales and revenue
SPEC INDIA delivered the software on time. Their team showcased professionalism, communicated clearly, and adapted the client’s tools and development cadence. Despite the client’s team being understaffed, the vendor facilitated an effective workflow for both parties.