Customer Booking Portal for an Online Bike Rental

The project is for a client who has a popular and comprehensive platform for a simplified bike rental business through bike rental management software. The system handles everything from booking through to waivers, making it easy for teams to operate. They offer information on specific bikes to get a clear picture of which bikes are ready to go, ensuring easy management of bike shop inventory.

They were keen to design and develop a software solution that could help them in addressing the existing challenges reported by their customers in booking the bicycles, by providing a seamless experience to their customers. Their aim was to make bike rental easier for every one from anywhere.

They were finding it difficult to ensure a smooth booking process since their existing customer booking portal was built on very old technology and customers were facing issues while booking a bicycle. There were performance-related issues for which the client was wanting to develop a robust application that is high-performance for managing the user concurrency and enhancing client satisfaction.

We suggested a complete revamping of the existing customer portal with newer technologies and features so that a high-performance application could be implemented, and customers can easily book bikes with swiftness and efficiency.

The proposed customer booking portal was aimed at an easy and simplified bike booking process for customers in USA and UK. We had proposed to revamp their existing customer booking portal using ReactJS as the frontend technology, to garner high quality and enriched user interface.

Key Components of Software Solution

• Embeddable widget for boosting sales
• Bike category-wise products, Check out
• Customer booking page and selecting dates for booking
• Client identification and Online payment
• Product Cart including accessories
• E-bike rentals, scooter rentals, ski and snowboard rentals
• Barcode scanning and shopping cart