Our client, a leading restaurant chain in USA with a strong presence in multiple cities, recognized the burgeoning demand for online food delivery services. With a commitment to enhancing customer experience and expanding their reach in the digital era, they approached us to develop a feature-rich and custom food delivery app that perfectly matches their requirements.
The competitor threat analysis posed a major problem for the client since it had to compete with well-established food delivery companies in the USA.
Every restaurant that was under the client’s umbrella had its specific needs concerning the menu, orders, and customers.
Maintaining high user involvement and audience loyalty with rising competition, as customer loyalty is central to the concept.
For the mobile apps, we built a custom food delivery app using Flutter, along with Firebase services for the backend. This also enabled every restaurant partner to have the flexibility of setting their menu, fare, and special offers on what they desired.
Engagement was developed through easy to use interfaces and continued simplicity. Components like sign in, favorite dining, and recommendations were implemented to enhance the customer experience.
For the purpose of meeting the client’s growth strategy, optimization for increased user traffic and volume of transactions was factored in the platform.
The client received a boost in revenue by orders made through the app, thus increasing the online orders.
With our successful food ordering app development our clients were able to Increase their customer interaction with functions such as recommendation systems and/or loyalty programs.
Efficiency for restaurants and delivery personnel; saving time for orders’ preparation and deliveries as well as customers’ satisfaction.
Supported the client’s end to end arrangements to enter new cities and markets with help of the digital platform.
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