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AI-Powered Document Search & Chat

Organizations across all sectors struggle to manage vast volumes of documents stored across complex digital ecosystems like SharePoint, OneDrive, and other Microsoft 365 services. Employees often waste valuable time searching through nested folders or reading lengthy files to find key insights. We developed an AI-Powered Document Search & Chat Platform—an enterprise-ready solution that combines intelligent search with conversational AI. Users can now locate, explore, and extract insights from documents instantly using natural language queries, transforming the way businesses interact with their digital content.

  • Industry
    Enterprise
  • Country
    Global
Technologies
AI-powered document search chat
36
36+
Years In Business
3000+
3000+
Projects Delivered
2000+
2000+
Happy Clients
40+
35+
Countries Served

Business Goals

  • Enable fast and intuitive access to research and administrative documents across SharePoint and OneDrive.
  • Empower staff with a conversational AI assistant for quick document insights without reading entire files.
  • Improve document management efficiency across a vast, multi-site Microsoft 365 ecosystem.
  • Maintain data security and compliance.
  • Reduce dependency on IT teams for locating and extracting information from stored documents.

Business Challenges

Delayed Access to Information

Delayed Access to Information

Finding the right document meant navigating through deeply nested folder structures and thousands of SharePoint sites.

Inefficient Search Functionality

Inefficient Search Functionality

Existing Microsoft 365 search lacked contextual relevance and often returned incomplete or irrelevant results.

No Insight Extraction

No Insight Extraction

Even after locating a document, users had to manually read through long files to extract specific information.

Scattered Repositories

Scattered Repositories

Documents were distributed across departmental SharePoint sites and OneDrive folders, making centralized search impossible.

Security and Compliance Risks

Security and Compliance Risks

The client needed a secure solution that aligned with HIPAA and PHIPA compliance for handling sensitive medical documents.

Technical Solution

  • Unified Intelligent Search Engine

    We developed an AI-based search tool capable of crawling millions of documents across SharePoint and OneDrive using semantic understanding.

  • Conversational Document Chat

    Integrated a Generative AI layer that allowed users to ask natural-language questions using Large Language Model and receive document-specific answers instantly.

  • Enterprise-Scale Scalability

    Optimized the platform to support large-scale repositories with low-latency and high-performance document retrieval.

  • Role-Based Access and Security

    Enabled secure Microsoft 365 authentication with role-based permissions and audit trails, ensuring data security and access control.

  • Cross-Site Document Discovery

    Enabled multi-site querying, so users could search across departments and locations without needing to know where documents were stored.

Project Visual Tour

Key Features Implemented

Nested Folder Search Across Millions of Folders
Nested Folder Search Across Millions of Folders
Cross-Site Document Search
Cross-Site Document Search
Conversational Document Insights via Chat
Conversational Document Insights via Chat
Multi-Format File Support (PDF, Word, Excel, PPT, etc.)
Multi-Format File Support (PDF, Word, Excel, PPT, etc.)
Secure Microsoft 365 Authentication & Access Control
Scalability for Large Repositories
Scalability for Large Repositories
Team Collaboration with Shared Contextual Insights
Team Collaboration with Shared Contextual Insights
User Help and Guided Onboarding
User Help & Guided Onboarding

Results

  • 01.
    80% Reduction in Time to Find Documents

    Users could now locate the right files in seconds, not hours.

  • 02.
    Increased Productivity by 60%

    Staff spent less time navigating folders and more time on resources.

  • 03.
    90% User Adoption Within First Month

    The intuitive interface and built-in guidance ensured smooth onboarding across departments.

  • 04.
    Improved Compliance & Audit Readiness

    Secure access and traceable actions ensured readiness for internal and external audits.

  • 05.
    Scalable to Over 12 Million Documents

    The solution proved robust, capable of supporting future growth without compromising performance.

Let’s get in touch!