SPEC INDIA’s Flagship SFA Solution – An Overview

SPEC INDIA’s flagship Mobile Sales Force Automation (SFA) Solution, ZooM, is focused on mobilizing and automating the routine activities of the sales force, customer executives and the field representatives who are on the move. It is developed exclusively to connect the mobile field sales force with the corporate back office and thereby, ensure a real-time, robust and comprehensive flow of information between both the entities. The result is a complete end-to-end field force management app focusing on integrating the planning and execution of field staff activities along with the availability of business-critical information right on time.

Major focus areas

  • Pre-sales & Order Taking
  • Direct Sales / Van Sales Automation
  • Marketing & BTL Activities
  • Customized Survey / Feedback

Our Mobile Field Force Automation solution can be ported on Android OS compatible Smart Phones / Tablets, HTML 5.0 browser compatible mobile handsets. Connectivity to the back office is through GPRS, 3G mobile internet, Wi-Fi or Blue tooth (for slip printing). It is configurable to accommodate email integration, bar code scanner, push notifications and SMS integration.

It allows the management to generate varied analysis and dynamic reports, which helps them in better decision making. The solution is a user friendly, easy to use Graphical User Interface with minimum clicks. It gets linked to the back office or any third-party legacy system with the use of customized web services or client-side APIs.

Strategic Features of SPEC INDIA’s Sales Force Management Solution

  • Route Planning Activities
  • Client management
  • Cross platform and online / offline mode support
  • Flexible to suit tailored requirements
  • Enforced Start of Day (time stamping and geo tagging)
  • End Day activities: un-served reasons, expense details, collection and deposition details, etc.
  • Help to sell features: Suggested Order, last n transactions, outstanding invoices, etc.
  • Simplistic data management and accessibility
  • Data synchronization through GPRS ⁄ EDGE ⁄ 3G ⁄ WiFi
  • Third party / legacy system integration
  • Real-time / Near Real-time information sharing
  • Custom questionnaire and survey
  • Language localization and currency configuration
  • Sustenance for manifold Bluetooth printers, E-Mail / SMS Integration and Bar Code Scanning

7200+

Enterprise Users

800M+

Total Transactions

15+

Countries

12K+

Routes

450M+

Orders Processed

Field Force Management Software – Our Solution Highlights

A Comprehensive Outline of our SFA Solution – The Roadmap to Augmented Business Growth

Automated Field Force Activities
Automated Field Force Activities

Management, planning and execution of complete sales routine

BI Analytics & Reports
BI Analytics & Reports

Ad-hoc logical reports driven by Pentaho Saiku tool

Order taking to Invoicing
Order taking to Invoicing

Secondary order administration, invoice management, on the go printing

Van Sales Automation
Van Sales Automation

Stock Management in van and mobile, invoicing in real-time

Apply Deals & Promotions
Apply Deals & Promotions

Deals & Promotions on products with performance perceptibility

Field Force Attendance Registration
Field Force Attendance Registration

Real time mobile built attendance tracking

Sales Route Management
Sales Route Management

Geo Fencing route and handling sales executive operations

Surveys
Surveys

Applying customer feedback for higher success ratios

Key Benefits of SPEC INDIA’s Sales Force Automation Solution

Attain 40% – 50% Swifter RoI
End-to-end Field Force Automation
Upsurge Sales Team Efficacy by 50%
Niftier Client Visions for Field Force
Precise Sales Data Perceptibility
Live Tracking of Field Happenings
Growth in Customer Touch Time and Fulfilment
Higher Market Reach with Finest Sales Staff
Striking Business Models to Fit Small and Large Enterprises
Integration with Email / SMS / Bluetooth Printer
Completely Customizable Field Force Automation Solution
Third Party Integration with SAP, Oracle, MS Dynamics etc.

Workflow

Why SPEC INDIA for Sales Force Automation System?

Operational Benefits

  • Enhanced tracking of field sales visits
  • Lessened cost, response time between field staff and back office
  • Online information exchange with field staff
  • Reduce sales planning time by almost 50%
  • Cut down implementation timeline
  • Go to market in as less as just 5 business days
  • Email / SMS integration

Managerial Benefits

  • Enhanced productivity and selling time with higher order booking by 30+%
  • Increase in sales revenue and market share
  • Speedy and precise updates to management from field force
  • Attain 40% – 50% faster Return on Investment through enhanced effectiveness of sales force team
  • Upsurge customer touch time and satisfaction
  • Intensification of market reach with finest sales staff

IT Benefits

  • Best of offering models to suit small, medium and large enterprises
  • Low on bandwidth
  • Easy transactional data and integration management

Know More in Detail about SPEC’s Mobile SFA Solution