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Enterprise CRM Software

Niche Customer Relationship Management Solutions – Enterprise CRM, Showcasing a Versatile Blend of Sales, Service, Marketing, and Satisfaction.

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SPEC INDIA’s Enterprise CRM Software

There is a growing need for Mobile CRM Software, which is addressed by SPEC INDIA‘s Customer Relationship Management software solutions, which have been successfully implemented in various domains and industries.

As an experienced CRM development company with a multi-faceted industry-specific approach, we can help you reinvent your business model and accomplish sophisticated heights of performance, keeping in mind the specific challenges that come your way. Our custom CRM showcases a composite blend of features under each vital area – Sales, Service, Marketing, and satisfaction.

Our CRM development services offer a mobility solution that caters to the business needs of the field sales teams, and area and regional managers. The back-office application caters to the needs of the administrators, Regional and Zonal heads, Company Distributors, and dealers.

In a nutshell, the whole solution focuses on providing clients with –

A fully customizable solution with the fastest turn around to suit their all the workflows to be automated rather falling in the compelling situation to pay for unnecessary features and finding workarounds
User roles and authorization divided within staff members based on their hierarchy (up to any level) in the organization.
Segregation of Zones into Regions and Regions into Areas, further segmented into routes typically and based on this; entire access control is defined in the system to make it a real multi-tenant system.
Interfacing to 3rd party legacy system like SAP, Dynamics etc. to provide required data on the field.

15+

Enterprise Customers

30M+

Invoices Raised

25B+

Worth Transactions Processed

482K+

Total Active Users

Discover How Our Enterprise CRM Can Maximize Your RoI

Marketing

Sales

Fleet

Sales Dashboard

Route

Spot Billing

Finest of Marketing Promotions

Surveys, campaigns and promotions to grab the utmost customer focus. Observe futuristic trends through intelligent information analysis and activity monitoring.

Intelligence
Campaign Creation and Capturing Results
Below The Line Activities
In Field Surveys
Activity Monitoring & Control
Segmentation
Customer Loyalty & Gifts
Promotions & Campaigns

Effective Supervision of Salesforce Activities

Avail with detailed insight into your whole sales cycle. Garner smarter business with effectual customer & prospect handling.

Lead Management
Primary and Secondary Order Management
Competition Tracking
New Prospect Handling
Value Proposition
Strategic Planning
Effective Customer Engagement
Goals & Achievements
Sales Metrics

For the Fleet on the Go

Complete monitoring and management of the fleet in near real-time. Latest technological advancements to generate a variety of reports for timely information.

Monitor Vehicles in Near Real-Time
Real-time Alerts
Overspeeding, Geo-fencing, Ignition on/off, Harsh Breaking, etc.
Geo-Fencing
Speed and Halt Report to Monitor Vehicle Moments
Multi-Vehicle View on Map with Last Known Geo Location and Time Stamping
Integration with 3rd Party Systems like SAP, Weighing Bridge Applications, Transport Management Systems, etc.
Capability to Integrate with any VTS Hardware Device.

Seamless Visual Representation of Sales Activities

A set of visually appealing dashboards for detailed insights. Leverage the right information at the right time, at the right place.

Monitor Primary and Secondary Sales in Real Time
Predict Sales based on Historical Data
Understand Market Share by doing a Competitive Analysis
Understand Market Trends and Plan Production Accordingly
Measure KPIs and Targets on the basis
Ad-Hoc Real-time Reports for Better Insights into Management

Route Management, At Its Best

Comprehensive administration & monitoring of routes for the field force. Productive & profitable output by the sales force owing to optimal route management.

Manage and Plan Routes for Sales Executives
Track Sales Executive in Near Real Time
Know Sales Executive Status of the Day – Working/Holiday/Leave
Ability to support Route Change in Real Time by Sales Executives
Reschedule Calls if required from the Application

Accurate Billing On The Go

Spot bill generation and printing, on the go. Increased transparency and enhanced customer-centric focus.

Validate and Get Bill info from ERP/3rd Party System
Generate a PDF file of the Invoice
Print Bill through Bluetooth printer
Sync Offline Data
Collect Payment

Modules of Our Enterprise CRM

Competition Check & Tracking

Credit Balance & Transaction History

Signed Transactions

Route Planning, Feedback & Survey

View Broadcast Messages

Reward Schemes & Promotions

App Extension to Dealers

Manage Served & Unserved Clients

Spot Billing

Campaign Management

Sales Dashboards

Fleet Monitoring

Benefits of SPEC INDIA’s Enterprise CRM Software

Calculable savings upto 50% on sales preparation and administrative time
Empower field force with anywhere, anytime access to system
Better decision making, elimination of redundant activities
Fulfilling orders in real time and improvised productivity
Enhanced customer satisfaction
Increase forecast accuracy
Efficient services implementation and monitoring
Maximize RoI in just 4 months
Upsurge market reach with best sales staff

Cost and time effective with the central monitoring
Decrease communication breaches between client, company, sales & service teams
Increase controlled coverage with distributors
Standard eCRM and sales activities, such as visit reports, resulting in accurate resource planning and time management
Data synchronization with GPRS ⁄ EDGE ⁄ 3G ⁄ WiFi
Support for third-party integration to legacy back-office ERPs (Tally, SAP, Navision, Oracle Applications, Microsoft Dynamics Ax)

Enterprise CRM Software for Various Industries

Go Digital

BI & Analytics

Cloud

Mobile

Hire Software Developers

FrontEnd

BackEnd

Trending Tech

Building Next-Gen Solutions

Unlock Digital Potential