Sales Force Automation (SFA) refers to the systems that automate sales activities and processes for sales professionals. It is one foundational software for organizations to manage and track all sales interactions and administrative activities between sales teams and customers. The primary aim of the Sales Force Automation System is to automate certain repetitive and time-consuming everyday tasks of the sales team.
SPEC INDIA’s flagship Mobile Sales Force Automation Solution, ZooM, is focused on mobilizing and automating the routine activities of the sales force, customer executives, and field representatives who are on the move. It is exclusively designed to consider every important aspect of the sales activities and sales force management functions. This end-to-end mobile sales force automation software help businesses boost productivity and increase RoI by automating processes even while your sales team is on the field. This SFA Solution is tightly coupled with back-office and thereby offers reliable, secure, and real-time information exchange and easy accessibility of business-critical information at just a few fingertips.
Our Mobile Sales Force Automation solution – ZooM can be deployed on Android OS compatible Smart Phones/Tablets, and HTML 5.0 browser-compatible mobile handsets. It offers connectivity to the back office through GPRS, 3G mobile internet, Wi-Fi, or Blue tooth (for slip printing). It can be easily configurable to add an email integration, bar code scanner, push notifications, and SMS integration.
This SFA solution allows organizations to gain complete control over the entire sales journey from order to sales management and reporting. SPEC India’s uniquely built mobile sales force automation solution includes sales activity management, order management, analytics, sales route management, feedback, invoice & inventory management, and much more.
Allow your team to be more productive, agile, and efficient by using sales force automation software that is easily customizable, flexible, and easy to use. It helps you manage your sales pipeline anywhere and anytime and provides teams with analytics that can be leveraged for further opportunities.
Moreover, our recently updated features include Power BI embedded reports, Order and Sales Performance, customer churn, suggested items and item recommendation, chatbot integration, Market basket analysis dashboard, salesman scorecard, customer sales summary, and so on. Our Mobile Sales Force Automation provides continuous enhancements and customization that will help organizations achieve their sales target easily.
Management, planning and execution of complete sales routine
Ad-hoc logical reports driven by Pentaho Saiku tool
Secondary order administration, invoice management, on the go printing
Stock Management in van and mobile, invoicing in real-time
Deals & Promotions on products with performance perceptibility
Real time mobile built attendance tracking
Geo Fencing route and handling sales executive operations
Applying customer feedback for higher success ratios
The purpose of sales force automation is to automate administrative and repetitive tasks associated with the sales process. This enables the sales team to focus on growing sales rather than being occupied with streamlining their sales operations.
The primary functions of sales force automation are – account management, order management, sales visualization, sales route management, Geo attendance, customer management, and deals & promotion management.
Sales force automation software refers to the software apps that automate redundant, everyday activities related to sales and sales force functions. These SFA systems are often combined with CRM to increase sales productivity and improve customer experience.
Mobile sales force automation refers to the use of mobile apps and mobile-first technologies to connect and work anytime, anywhere. Mobile sales force automation helps organizations make their sales processes faster, smarter, and flawless.
SFA focuses on automating sales activities and managing sales with existing clients and prospects while CRM is all about managing customer relationships to improve customer experience.