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Challenges

One of the primary functions of the client is import-export of goods through the vessels & train. They have 24*7 business critical application running on almost 1TB SQL database and nearly 10 other SQL databases & applications running on SQL server platform. Applications running on these SQL server databases are accessed worldwide.

One of the major problems the client was facing is poor SQL server performance

The application was running slow due to fragmentation of indexes in the database

Also, there were no automated Full & Transaction log backups due to which log file was getting full at times leading to the unnecessary outage

They also could not afford downtime and they were in search of a solution to optimize the performance of the database/application and carry out the necessary on-going maintenance

The need of 24 x 7, proactive maintenance & DBA monitoring of SQL databases

Our Solution

Post engagement of SQL DBA services with the client, our team carried out routine Database Administration with a focus on uptime & compliance.

Performed extensive fragmentation check on the databases & tracked the fragmented indexes

Rebuilt the fragmented indexes & optimized the performance of the application

Initiated the process of performing a weekly SQL health check of all the SQL databases to find any loopholes/issues

To avoid the downtime scenario, our team started the process of Online Rebuilding fragmented indexes biweekly, based on the need of the situation

Configured Maintenance Plan for automatic scheduling of database backups to have a point-in-time recovery of the databases whenever required

Considering the criticality of 24*7 operational database, our team suggested Log Shipping of SQL database & configured it on client’s DR site for higher availability

To avoid any application outage, our team was capable of making secondary DB server as primary one in case of downtime

Performance Monitoring and Tuning using inbuilt tools

Isolated performance problems and identified bottlenecks along with troubleshooting of day to day SQL Server issues

Automated & scheduled SQL Server Agent Jobs for DBA tasks

Ensured platform uptime & response times within proposed SLA

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Technologies & Tools

MS-SQL-Logo
SQL Server

Our Process

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  Research/Analysis

Our detailed and accurate research , analysis, and refinement leads to a comprehensive study that describes the requirements, functions, and roles in a transparent manner.

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  Design

We have a team of creative design experts who are apt at producing sleek designs of the system components with modernized layouts.

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  Coding

Our programmers are well versed with latest programming languages, tools, and techniques to effectively interpret the analysis and design into code.

Testing
  Testing

Quality is at the helm of our projects. We leave no stone unturned in ensuring superior excellence and assurance in all our solutions and services.

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  Launch

We have a well-defined, robust, and secure launch criteria that offers us a successful implementation clubbed with detailed testing, customer acceptance and satisfaction.

Business Benefits

SPEC India’s successful engagement of DBA services benefited clients in the following ways:

Active DBA monitoring of 12 Production DB Servers consisting of 12 SQL databases

24*7 smooth operations of vessels & shipping

Performance of their business-critical application has been increased immensely

Automation of the scheduled backups has overcome the problem of point-in-time recovery of the databases

A configuration of Log Shipping at DR site has addressed the need for Disaster recovery

No more worries related to downtime of the business critical application

Weekly & monthly reporting of the databases has provided statistics on the status of client databases including figures like the growth of data over that period

Bottlenecks & showstoppers are stopped in advance prior to their occurrence

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