SQL DBA Services for One of the Largest ERP System
About Client
The Myanmar based client is associated with multi-subsidiaries that manufacture and sell their products through their own distribution centers to reach mass consumers of the Republic of Union of Myanmar.
They are offering the most reliable and consistent service; most of their products are leveraging and making high profits across Myanmar.
Challenges
They have 24*7 business-critical applications running on SQL server platform and their application running on SQL server database is getting accessed across the country. Some of the challenges they faced are:
The application was running very slow during peak hours due to which their business was getting impacted.
Poor SQL server performance
Disk I/O consumption was extremely high on the database server.
Costly running queries are consuming more time than expected
There was fragmentation of indexes in the major tables leading to slow data retrieval
There were no automated Full & Transaction log backups due to which Transaction log file was getting full at times leading to the unnecessary outage
They also could not afford downtime and they were in search of a solution to optimize the performance of the database/application and carry out the necessary on-going maintenance
The need of 24 x 7, proactive maintenance & DBA monitoring of SQL databases
Our Solution
Studying the requirements and challenges of clients, the team of SPEC INDIA carried out routine Database Administration with a focus on uptime & compliance.
Tracked & optimized costly running queries for faster retrieval of data.
Performed extensive fragmentation check on the databases & tracked the fragmented indexes
Rebuilt the fragmented indexes & optimized the performance of the application
Initiated the process of performing a weekly SQL health check of SQL database to find any loopholes/issues
To avoid the downtime scenario, we scheduled the job for Rebuilding fragmented indexes during night hours having less traffic every week
Scheduled an alert to notify DBA if transaction log grows more than 20GB.
Configured Maintenance Plan for automatic scheduling of database backups to have a point-in-time recovery of the databases whenever required
Performance Monitoring and Tuning using inbuilt tools
Isolated performance problems and identified bottlenecks along with troubleshooting of day to day SQL Server issues
Automated & scheduled SQL Server Agent Jobs for DBA tasks
Ensured platform uptime & response times within proposed SLA
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Technologies & Tools
Our Process
Research/Analysis
Our detailed and accurate research , analysis, and refinement leads to a comprehensive study that describes the requirements, functions, and roles in a transparent manner.
Design
We have a team of creative design experts who are apt at producing sleek designs of the system components with modernized layouts.
Coding
Our programmers are well versed with latest programming languages, tools, and techniques to effectively interpret the analysis and design into code.
Testing
Quality is at the helm of our projects. We leave no stone unturned in ensuring superior excellence and assurance in all our solutions and services.
Launch
We have a well-defined, robust, and secure launch criteria that offers us a successful implementation clubbed with detailed testing, customer acceptance and satisfaction.
Business Benefits
Active DBA monitoring of highly transactional database
24*7 smooth operations of the whole ERP system
Performance of their business-critical application has been increased immensely
Automation of the scheduled backups has overcome the problem of point-in-time recovery of the databases
No more worries related to downtime of the business-critical application
Weekly & monthly reporting of the databases has provided statistics on the status of client databases including figures like the growth of data over that period
Bottlenecks & showstoppers are stopped in advance prior to their occurrence
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