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Client’s Business Goals

They were keen to design and develop a business intelligence solution that can analyze the data from Microsoft Dynamics ERP enterprise solution along with details of labor cost, warranty cost, and other service-related costs for better tracking of metrics.

Key Challenges

The client was finding it difficult to visualize different reports based on parameters. They were looking for a business intelligence solution that could gather information from different sources, connect Microsoft Dynamics ERP solution, and map data accordingly.

Our Approach

Looking at the challenges faced by the client, SPEC INDIA followed the T & M model to develop roadmap and architecture of the product. We designed and launched the Power BI reports and dashboards, after identifying and researching on various modern methodologies.

Our Solution

As a project, firstly, we connected the enterprise system data and generated a range of visualizations for tracking different costs and factors related to warranty. We have designed a range of Power BI dashboards and reports to offer insights for different parameters.

We have created a data model in Power BI using the minimal approach. We have leveraged SQL Server to get the data from Microsoft Dynamics ERP and have created specific DAX (Data Analysis Expressions) measures to get the correct output.

We have created Power BI reports that can give an idea about salesman-wise warranty cost, service income, and sales information with detailed categories to track how much portion is left after all costs.

Key Inclusions

KPIs: Warranty Cost with Breakdown along with Item, Service Cost, and Resource

Service Income with Breakdown

FOC Services

Labour Cost

Sales information with detailed categories

Salesman-wise warranty cost

Warranty Cost Per Unit



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Technologies & Tools

Microsoft Power BI
SQL Server

Our Process


Our detailed and accurate research, analysis, and refinement leads to a comprehensive study that describes the requirements, functions, and roles in a transparent manner.


We have a team of creative design experts who are apt at producing sleek designs of the system components with modernized layouts.


Our programmers are well versed with latest programming languages, tools, and techniques to effectively interpret the analysis and design into code.


Quality is at the helm of our projects. We leave no stone unturned in ensuring superior excellence and assurance in all our solutions and services.


We have well-defined, robust, and secure launch criteria that offer us a successful implementation clubbed with detailed testing, customer acceptance, and satisfaction.

Business Benefits

Easy performance insight of Income Vs Cost

Overview and detailed view of data

Insights in an interactive manner

Faster decision-making on product impact

Increased digitization inputs

Viewing dashboards on an ongoing basis


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