Getting the Most out of Mobile Device Management


March 15, 2016

Mobile technologies rule the world making their mark on the ways of working as well. While offering more flexible and practical ways of working, Bring Your Own Device – BYOD poses serious concerns pertaining to the safety and security of the Enterprise systems.

Enterprise Mobile Device Management gears up to monitor and safeguard the system and the devices themselves against the susceptibilities brought along by this flexible method of working. MDM emerges as a set of policies, tools and rules to regulate the usage of personal devices at work. Making the right choices for MDM is a tough call for enterprises.

BYOD becomes the most trending word for the enterprises and fosters productivity, flexibility and a conducive work environment to the employees. All these result in a better employee retention rate in the long run.

The importance of MDM solutions increase with every passing day as the array of devices interacting with the enterprise systems grow.

Certain measures and insights are required to enable enterprises to get the most out of their mobility device management policies and also safeguarding the interest of the employees and the company itself.

Mobile Device Management

Blocking Selected Apps & Services at Work

  • Cloud Storage applications can be threats for information breach and data leaks, but there are chances that employees would be using them for personal use.
  • Blocking such applications on corporate networks is a solution, but employees should be allowed to use them for personal usage.
  • Another alternative is offering more secure cloud storage alternatives by implementing the appropriate measures in terms of security.
  • For social media and gaming apps, geo-fencing is an option to combat vulnerabilities. That way employees cannot use these apps when they are at work but can use them once they leave the premises.

Making Regional Enterprise Mobile Device Management Policies

  • This approach is very useful for multi-national enterprises.
  • This can be useful as in some countries BYOD trend is widely used where in many countries the trend is not yet popular.
  • People of different demographics prefer different types of mobile devices and hence their platforms are also diverse
  • Creating a common policy in these circumstances would mean rigidity and on the other hand having regional policies gives an assured flexibility to the users.

Pre-Approved Device Lists for BYOD

  • Keeping mobile devices up to date is one of the basic tasks required to be undertaken by mobility management to keep the devices safe and secure.
  • With the BYOD trend, there are chances that the devices brought to the company might not have the latest firmware or upgraded Operating systems. On the other hand, the employee might not be aware of the available update. Employers cannot force the employees to buy the latest devices.
  • Enterprises should chalk out policies with approved list of devices along with a range of device types approved by IT department of the company, including the latest as well as popular devices in the kitty.

Android Vs Apple for Mobile Device Management

  • All Apple devices get eligible for upgrades to iOS at the same time, in the same way. But that is not the case with devices having Android operating system, making the mobility management of Android Mobile device trickier than that for Apple devices.
  • The most recent OS for Android devices are usually available only for Google Nexus devices at the time of launch. It then takes months for other devices to get the update. Latest version of the operating system is usually not available for older Android devices.
  • Also, the system being very customizable, some manufactures include applications of their own with their Android devices.

Protecting Employee Privacy with Enterprise Mobility Management

  • Geolocation and geofencing services help tracking smartphones and tablets of the employees. It gives an access to personal details of the users; like places frequented, health records, sleep patterns, reading habits, internet preferences and many more.
  • Though intended to be used to safeguard resources, this information could raise questions regarding privacy of the users, leading to messy discussions and debates.

Cloud Enabled Mobile Device Management

  • Cloud enabled solutions for enterprise mobility management improves the accessibility and makes this solution more practical and realistic for an enterprise to implement with ease.

On a Parting Note

Maintenance of devices, ensuring appropriate usage, physical security and protection against malware pose unique challenges during the implementation of MDM policies. Enterprises set up secure file sharing and data exchange between stakeholders.

SPEC INDIA acknowledges that with every new advance in technology, comes its own set of challenges. SPEC INDIA pioneers in prudent Mobile Device Management policies to ensure that the data of the enterprise remains protected all the times with mdm solutions.

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