Laundry Management System

Laundry And Dry-Cleaning Management Software To Take Your Business To The Next Level

The laundry and dry-cleaning industry has seen a huge transformation over recent years. On-demand laundry services have made it easier for users to get their laundry done in convenient, reliable, and affordable way. SPEC INDIA’s laundry management software aims at simplifying and automating the day-to-day operations of the laundry and dry cleaning business.

From garment pick up via the app, labeling clothes with barcode, processing garment in the factory, laundry PoS, to delivery at customers’ doorsteps, this LMS covers everything whether you are running a single outlet or multi-store laundry business.

This integrated and comprehensive laundry software can be used by dry cleaners, laundry business owners, customers, and delivery-pick up agents. SPEC INDIA’s modern dry cleaning POS system consists of major modules such as user management, order management, store management, inventory control, and pickup-delivery management.

The fundamental objective of laundry management is to overcome the challenges of laundry firms by establishing an automated environment for laundry operations. This includes taking orders, maintaining records, scheduling delivery & pickup, and managing payment. The goal of laundry system software is to increase operational efficiency, lower cost, improve productivity, and effectively manage data throughout the system.

SPEC INDIA has designed and developed dry cleaning software for two leading laundry service providers. Laundry firms and dry cleaners currently use a manual system that ultimately leads to inconsistency, delayed deliveries, customer dissatisfaction, and improper data management. The proposed system seeks to address challenges in existing software for the dry cleaning business in a more convenient, timely, and efficient manner.

How Does It Work? The Workflow Of The Laundry Management System:

• Customers place an order from a mobile app
• Partial or full payment based on orders
• Delivery agents pick up garments (from the store, home, or organization)
• Garments are sent to factories from store
• Garments scanned and barcoded
• Laundry process in a factory
• Sorting, packaging, and delivery

A Seamless, Scalable, And Secure Solution For All Your Laundry And Dry-Cleaning Business Needs

Customer Mobile App

Delivery App

Store Module

Factory Module

Admin/Back office Team

Go Mobile

Place an order via mobile app and request pickup. It’s that easy!
Manage order with details and customer preferences for best user experience

• Create pickup requests
• Manage addresses and payment mode
• Real-time order tracking
• Wallet balance and customer profile
• View and apply promo codes, offers
• Push notifications and alerts
• Secure payment options
• Refund/complaint solution
• Order summary with approx. cost

Pick-up And Delivery Service

Advanced route management to ensure pickups and deliveries in time
Enforce timely, effortlessly, and hassle-free management of laundry pickup and delivery requests

• Pickup request auto-assignment based on location
• GPS-based store allotment (nearest store)
• Detailed entry to the system (clothes, garment type, material photo, and selected laundry service)
• Garment pickup/ reschedule date and time

Multi-Store Management

Manage multiple stores using a single platform with all metrics in one place
A perfect laundry management software to manage your stores, factory, and customers, giving you better control and clarity

• Store dashboard with all real-time information
• Managing orders pending for pick-up/payment collection
• Garments ready for pick-up/drop-offs with time
• Biometric store attendance
• Store in/out – gate pass creation
• Customer consent for defect/broken/wear & tear/color-faded garment
• Payment management through PoS system
• Quality assurance through rewash/refund

Factory

Run a laundry business with less overhead and more clarity to deliver a superior experience
Manage everything at your fingertips easily, effectively, and quickly

• Garment barcode scanning
• Garment wash processing
• The garment in/out statistics
• Average daily garments processed v/s sent for processing
• Missing garments/due for delivery alerts (1 day prior)
• Quality assurance (wash approved/send for rewash)
• Challan generation for orders
• Garment out – packaging/delivery to store
• Garment inventory

Admin/Back Office

Monitor every activity and take control of all the back-end processes with ease
Effortlessly manage users, orders, and stores – everything from one place

• Customer management
• Overall system security settings
• Promo code/offer configuration
• Assign user access level
• Order Management (view/update/alert)
• Refund Issue/Wallet Balance
• Complain/Grievance solution
• Pricing and garments management
• Payment conciliation
• User profile management
• Store management with multiple branches

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