Project Overview
Jyothy Fabricare Services Limited is India’s largest provider of world-class dry cleaning and laundry services. JFSL operates in 26 cities with over 200+ outlets across India with a focus on modern and eco-friendly laundry.
Proposed laundry management system must handle all the activities end-to-end From Garment Entry in Factories, order placement, discount & price calculation, clothes tagging, washing, packaging, Delivery Challan creation, Invoicing and Payment.
The workflow starts from pickup request from a customer(home, hospital, hotel, etc), maintaining cloth details, the collection of laundry, bill generation, payment and delivery of garments. To support business workflow with optimum efficiency, the client required web application, mobile app integration, SAP integration to automate the processes and deliver better customer experience.
The system consists of major modules like:
- Customer Management
- Customer Pickup Management
- Order management
- Garment processing within different departments
- Customer invoices and payment
Industry
Hospitality
Tools & Technologies
Top Features
- Scheduled and door-to-door pickup creation through mobile app, web, or call for better customer experience
- Admin can create an order -walk-in or based on customers’ pickups
- Users and admins can track the process of given garments for dry cleaning, ironing, or washing
- Transfer of clothing from collection stores to factories and vice versa
- Once garments are available in the factory, factory users can create the work order
- Quality control and management by considering the factors like process, performance, and delivery
- A complete solution to customers’ complaints quickly and efficiently
- Transaction/delivery challan generation for smoother management of delivery
- Invoice creation according to the service used by customers
- Fast and secure invoice payment through reliable online payment modes
- A different sell module for various products related to laundry, home care, and baggage
- Various deals and discount management on services offered
- Complete control over user access and all-user management
- Role-based access to manage users, services, and allocation of tasks/jobs
- Manage changes/updates in rate card of various services
- GST and tax management integration in selling and service modules
- Complete and efficient ERP integration for better management of resources and to automate the processes
- Process management and creation of documents after validating performance and consistency
- ETL Process – Accessing and loading of data for faster mobile app communication
- Generation of coupons and deals based on various promotional strategies
- ‘How to’ videos according to professional standards for training purpose